Full Job Description

Reports to: Executive Director
Status: Full Time, Exempt
Salary Range: $50,000-$60,000 plus benefits
Location: TFI Office in Bloomington, IL, Consideration for Hybrid or Remote for Exceptional Candidates

Job Summary

TFI’s Business Operations Director develops, oversees, and actively manages compliance and operational functions across HR, finance, and nonprofit-specific regulations, ensuring accuracy and efficiency. The Operations Director will work closely with the Executive Director, handling strategy, decision-making, and some day-to-day tasks—including forecasting, budget management, HR administration, and compliance filings—while maintaining a high standard of integrity and accountability. With opportunities for professional growth, this role is ideal for someone passionate about nonprofit business operations, loves to build, and is mission-driven.  This role has the opportunity to use their skills to impact caseworkers, churches, and children in foster care all throughout the United States as they strengthen the infrastructure of TFI and work to build systems and process that ensure integrity and transparency. 

Key Responsibilities

1. Non-Profit Compliance Oversight and Management
2. Human Resources Oversight and Management
3. Financial Oversight and Management
4. Leadership and Accountability

Non-Profit Compliance Oversight and Management

• Ensure compliance with all local, state, and federal regulations impacting HR, finance, and nonprofit activities.
• Act as the main point of contact for TFI’s compliance and financial consultants, while executing or directing day-to-day compliance tasks to align with legal standards.
• Develop, implement, and monitor internal controls and compliance protocols to protect the organization’s interests and ensure transparency.
• Document and maintain compliance protocols, processes, and policies, ensuring they are implemented consistently across the organization.
• Manage filings, registrations, and renewals to maintain nonprofit status and eligibility for grant funding, initiating the preparation by outside service providers and supplying them with information necessary for filings
• Stay current with changing regulations affecting nonprofit operations and integrate best practices into the organization’s workflows.

Human Resources Oversight and Management

• Act as the main point of contact for TFI’s HR consultant and manage HR-related compliance, including employee documentation, health benefits, and 401(k) administration, working directly with TFI’s benefits and payroll consultants as needed.
• Manage payroll processing, ensure adherence to labor laws, and resolve HR compliance issues directly and proactively.
• Maintain, update, and enforce HR policies and procedures, ensuring they reflect best practices and legal requirements, and align with TFI’s culture.

Financial Oversight and Management

• Ensure financial compliance and accuracy, while actively managing budgeting, accounting, and financial reporting processes.
• Implement and oversee financial controls, monitor for adherence, and address any discrepancies directly.
• Working with the Executive Director, initiate and oversee budget planning, cash flow management, and forecasting, ensuring precision and transparency through hands-on budget management.
• Work with external auditors and support staff to provide required documents for annual audits.
• Keep financial seals updated 
• Implement end-of-year receipting for donations
• Oversee, track, and provide required reporting for grants

Leadership and Accountability 

• Serve on leadership team providing department results, expertise, insights, and support to Executive Director and fellow Directors
• Direct and develop business operations support staff
• Identify opportunities for automation in HR, finance, and compliance workflows and implement solutions.
• Regularly assess the performance of service providers and ensure that their work aligns with TFI’s standards and expectations
• Provide timely and accurate financial reports, HR updates, and compliance documentation to assist in governance and decision-making.
• Provide insight into strategic discussions on financial health, resource allocation, and long-term sustainability.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Nonprofit Management, or a related field.
• Minimum of 3-5 years in operations, HR, or compliance management, preferably within a nonprofit setting.
• Exceptional organizational skills, with a proactive, hands-on, and detail-oriented approach.
• Demonstrated ability to work autonomously and take ownership of day-to-day operational tasks while making informed decisions on compliance matters.
• Ability to communicate complex regulatory information in an accessible way.
• Demonstrated passion for transparency, integrity, and mission alignment.
• Demonstrated resourcefulness and optimism in seeking solutions
• General proficiency with technology and software systems, with an interest and ability to learn and utilize the systems required for the role including Quickbooks Online, Raise Donors, and Salesforce.

Benefits

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, Christmas Break, and other qualifying reasons.
• Medical and Dental insurance provides team members with useful resources and savings to navigate their health.
• Life insurance policy provided for all staff members at no cost. Additional life insurance coverage is available to purchase.
• Generous 401(k) retirement plan allowing a team member to have up to 10% (including employee contribution and employer match) contributed into their account.

Working Conditions and Requirements

At TFI, every staff member and intern is expected to fully engage in the culture of the organization. An essential function within every position held by a staff member or intern at TFI is to uphold and represent TFI and our beliefs in all areas of personal and professional life.